P-Shot® CT Privacy Notice
This Notice of Privacy Practices is NOT an authorization. This Notice of Privacy Practices describes how we, our Business Associates and their subcontractors, may use and disclose your protected health information to carry out treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. “Protected Health Information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health condition and related health care services.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
OUR RESPONSIBILITIES TO YOU
We are required by law to:
1. Maintain the privacy of your health information and to provide you with notice of our legal duties and privacy practices.
2. Comply with the terms of our current Notice effective April 1, 2022.
We reserve the right to change our practices and to make the new provisions effective for all health information we maintain. Should we make material changes, revised notices will be made by posting in the various offices where the P-Shot® CT takes place and will be available on P-Shot® CT website. Copies of the revised notices may be obtained from the Privacy/Compliance Officer, Heather Jane McHugh, who can be reached at (860) 301-1321.
OUR USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION
Your protected health information may be used and disclosed by your medical provider, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the medical provider’s practice, and any other use required by law.
Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, your protected health information may be shared if a doctor treating you for an injury asks another doctor about your overall health condition.
Payment: While we do not anticipate difficulty with billing your protected health information will be used, as needed, to obtain payment for services performed by your request and consent (You are never required to undergo a procedure that you do not want to undergo.)
Healthcare Operations: We may use or disclose, as-needed, your protected health information in order to support the business activities of your medical provider’s practice. For example, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate relevant information of your appointment. Other examples of when your protected health information may be disclosed for healthcare operations include:
• Help train students;
• Help train staff;
• Evaluate the performance of our staff;
• Discussions and evaluation of procedure with Cellular Medicine Association (Fairhope, AL) and associates;
• Consultation and/or collaboration with MD Charles Runels and/or associated Cellular Medicine Association members;
• Assess the quality of care and outcomes in your case and similar cases;
• Learn how to improve our facilities and services; and
• Determine how to continually improve the quality and effectiveness of the health care we provide.
Health Information Exchanges: We may share information that we obtain or create about you with other health care providers or other health care entities, as permitted by law, through Health Information Exchanges (HIEs) in which we participate. For example, information about your past medical care and current medical conditions and medications can be available to us or to non-P-Shot® CT providers, if they participate in the HIE as well. Exchange of health information can provide faster access, better coordination of care and assist providers and public health officials in making decisions. You may opt-out of participating in the HIE by notifying P-Shot® CT via email at firstname.lastname@example.org and completing an opt-out form.
Your hospital or other health care providers may also participate in other HIEs, including HIEs that allow your provider to share your information directly through an electronic medical record system. You may choose to opt-out of these other HIEs by contacting your hospital or other health care provider directly.
OTHER USES AND DISCLOSURES WE MAY MAKE WITHOUT YOUR WRITTEN AUTHORIZATION
1. Appointments. Providers and staff of P-Shot® CT may use your information to call, text, email, send letters, or postcards to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to the individual. You may request, in writing, that Providers and staff of P-Shot® CT not use one or more of those methods for providing appointment reminders.
2. Required by Law. Providers and staff of P-Shot® CT may use and disclose information about you as required by law. Under the law, we must disclose your protected health information when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements under Section 164.500.
3. Persons Involved in Your Care or Payment for Your Care. Unless you object, we may disclose health information about you to a family member, close personal friend or other persons you identify who are involved in your care. These disclosures are limited to information relevant to the person’s involvement in your care or in arranging payment for your care.
4. Public Health Activities. We may disclose your health information for public health activities.
5. Reporting Victims of Abuse, Neglect or Domestic Violence. If we believe that you have been a victim of abuse or neglect, we may disclose your health information to notify a government authority.
6. Health Oversight Activities. We may disclose your health information to a health oversight agency for activities authorized by law. A health oversight agency is a state or federal agency that oversees the health care system. Some of the activities may include, for example, audits, investigations, inspections and licensure actions.
7. Judicial and Administrative Proceedings. We may disclose your health information in response to a court or administrative order. We also may disclose information in response to a subpoena, discovery request, or other lawful process.
8. Law Enforcement. We may disclose your health information for certain law enforcement purposes, including, for example, to file reports required by law or to report emergencies or suspicious deaths; to comply with a court order, warrant, or other legal process; to identify or locate a suspect or missing person; or to answer certain requests for information concerning crimes.
9. Coroners, Medical Examiners, Funeral Directors, Organ Procurement Organizations. We may release your health information to a coroner, medical examiner, funeral director and, if you are an organ donor, to an organization involved in the donation of organs and tissue.
10. To Avert a Serious Threat to Health or Safety. When necessary to prevent a serious threat to your health or safety, or the health or safety of the public or another person, we may use or disclose your health information to someone able to help lessen or prevent the threatened harm.
11. Military and Veterans. If you are a member of the armed forces, we may use and disclose your health information as required by military command authorities.
12. National Security and Intelligence Activities; Protective Services for the President and Others. We may disclose health information to authorized federal officials conducting national security and intelligence activities or as needed to provide protection to the President of the United States, certain other persons or foreign heads of states or to conduct certain special investigations.
13. Inmates/Law Enforcement Custody. If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may disclose your health information to the institution or official for certain purposes including your own health and safety as well as that of others.
14. Workers’ Compensation. We may use or disclose your health information to comply with laws relating to workers’ compensation or similar programs.
15. Disaster Relief. We may disclose health information about you to an organization assisting in a disaster relief effort.
16. Treatment Alternatives and Health-Related Benefits and Services. We may use or disclose your health information to inform you about treatment alternatives and health-related benefits and services that may be of interest to you.
17. Business Associates. We may disclose your health information to our business associates under a Business Associate Agreement.
18. Research. Providers and staff of P-Shot® CT may use your health information for research purposes when an institutional review board or privacy board that has reviewed the research proposal established protocols to ensure the privacy of your health information has approved the research.
20. Payment. You are responsible for providing payment in full in USD prior to any appointment made with providers and/or staff of P-Shot® CT. Payments will only be accepted in the form of credit card, cash, or electronic transfer.
20. Advertising. Providers and staff of P-Shot® CT may use your verbal or written reviews of services and experiences as testimonials for advertising and education purposes including to disclosing statements to the public in forms of including but not limited to email, listed on related websites, social media platforms, marketing videos, the news, the radio, marketing agencies for use related to P-Shot® CT. We reserve the right to use your initials, first name or to use an alias name.
21. Refusal of Services. Providers and/or staff of P-Shot® CT reserve the right to cancel or to discontinue or stop your appointment or procedure without warning even if no services and/or procedure has been initiated, started, expected appointment duration in minutes or procedure(s) is partially started (<50%), expected appointment duration in minutes or procedure(s) is partially completed (>50% but < 100%), fully completed or other if the provider and/or staff perceive or experience inappropriate behavior, feel uncomfortable or you demonstrate verbally or physically inappropriate behavior. If you have a guest accompanying you providers and/or staff of P-Shot® CT reserve the right to request your guest to leave the premises if the provider and/or staff perceive or experience inappropriate behavior, feel uncomfortable or your guest demonstrate verbally or physically inappropriate behavior.
22. Refunds. Heather Jane McHugh, providers and staff of P-Shot® CT may use your information when determining eligibility for refunds. Full or partial refunds will not be rendered if Providers and/or staff of P-Shot® CT have to cancel or discontinue your procedure or appointment for any reason. Eligible full or partial refunds will be determined on a case by case basis by Heather Jane McHugh whom reserves exclusive 100% autonomous rights over determining 1) if there is sound basis for refund eligibility; 2) the amount which may be partial or full to be refunded which will not exceed the amount paid for services and does not include taxes paid as required by state law.
23. Defamatory Statements. Heather Jane McHugh, providers and staff of P-Shot® CT may use and disclose your information to, but not limited to, attorneys, law enforcement, the public and so forth to protect and maintain the reputation of but not limited to the P-Shot® CT providers, staff, affiliates, business associates, treatments, procedures, outcomes and so forth if it has been determined that you or your guest has produced defamatory statements by slander and/or libel regardless of perceived versus actual known and/or unknown harm or detriment that has been or could be endured by including but not limited to the P-Shot® CT providers, staff, affiliates, business associates, treatments, procedures, outcomes and so forth.
24. Attorneys’ Fees. Heather Jane McHugh shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys' fees incurred in enforcing the written information of this document as necessary.
25. Concern of Medical Emergency or Individual Needs Beyond Practice Capabilities. In the event of a medical event, medical emergency or suspected individual needs beyond practice capabilities we may call 911, contact your emergency contact and/or primary care physician at which time staff may disclose your medical information. We reserve the rights to your personal transportation access and use tool (i.e. key(s)) and render them to law enforcement if in our medical judgment and/or an overwhelming civil concern that access to personal transportation may result in harm to you or the public. Heather Jane McHugh, providers and staff of P-Shot® CT have no financial responsibilities for any seen or unforeseen previous, current or future fees, billing, expenses, individually perceived positive and/or negative outcomes incurred by you or individuals associated personally, professionally or financially you related to the occurrence or event with associated services. You will be 100% financially responsible for any seen or unforeseen associated fees, billing, expenses, individually perceived positive and/or negative outcomes incurred by you or individuals associated personally, professionally or financially you related to the occurrence or event.
YOUR WRITTEN AUTHORIZATION IS REQUIRED FOR ALL OTHER USES AND DISCLOSURES
We will obtain your written authorization (an “Authorization”) prior to making any use or disclosure other than those described above. An Authorization is designed to inform you of a specific use or disclosure other than those set forth above that we plan to make of your health information. The authorization describes the particular health information to be used or disclosed and the purpose of the use or disclosure. Where applicable, the written authorization will also specify the name of the person to whom we are disclosing the health information. The authorization will also contain an expiration date or event.
Without your authorization, we are expressly prohibited from using or disclosing your protected health information for the following:
• Marketing purposes.
• Sale of your information. We may not sell your protected health information without your authorization.
• Psychotherapy Notes. We may not use or disclose most psychotherapy notes contained in your protected health information.
In the case of fundraising: We may contact you for fundraising efforts, but you will have the opportunity to opt out of receiving such communications.
You may revoke a written Authorization previously given by you at any time but you must do so in writing. If you revoke your Authorization, we will no longer disclose your health information for those purposes specified in the Authorization except where we have already taken actions in reliance on your Authorization. We reserve the right for these actions to take place no earlier than thirty (30) days of reception of your written notice.
SPECIAL REGULATIONS REGARDING DISCLOSURE OF MENTAL HEALTH AND HIV-RELATED INFORMATION
For disclosures concerning certain health information such as HIV-related information or records regarding mental health treatment, special restrictions apply. Generally, we will disclose such information only with an Authorization from you, or as otherwise required by law.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
1. You have the right to inspect and copy your protected health information. Pursuant to your written request, you have the right to inspect or copy your protected health information whether in paper or electronic format. We may charge a reasonable, cost-based fee. Under federal law, however, you may not inspect or copy the following records: Psychotherapy notes, information compiled in reasonable anticipation of, or used in, a civil, criminal, or administrative action or proceeding, protected health information restricted by law, information that is related to medical research in which you have agreed to participate, information whose disclosure may result in harm or injury to you or to another person, or information that was obtained under a promise of confidentiality. We reserve the right to furnish a health record request within thirty (30) days upon starting from the day your written request is received.
2. You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply. Your physician is not required to agree to your requested restriction except if you request that the physician not disclose protected health information to your health plan with respect to healthcare for which you have paid in full out of pocket.
3. You have the right to request to receive confidential communications. You have the right to request confidential communication from us by alternative means or at an alternative location. You can ask us to contact you in a specific way (for example, home, text, email or office phone) or to send mail to a different address. We will make all efforts to accommodate all reasonable requests.
4. You have the right to request an amendment to your protected health information. You have the right to request that we amend your health information. Your request must be made in writing and must state the reason for the requested amendment. We may deny your request for amendment under certain circumstances. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.
5. You have the right to receive an accounting of certain disclosures. You have the right to receive an accounting of certain disclosures, paper or electronic. An accounting is a listing of disclosures made by us or on our behalf, but does not include specific categories of disclosures not required to be contained in an accounting including those made for treatment, payment or health care operations, and other certain disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another within 12 months.
6. You have the right to obtain a paper copy of this notice. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly as available. We reserve the right to change the terms of this notice and we will notify you of such changes on the following appointment however it is your responsibility to routinely check our website “Privacy Act Statement” available 24/7 365 days online at www.pshotct.com. We are not liable for unforeseeable internet connection difficulties or events which may impact the availability of this document and its updates. We will also make available copies of our new notice if you wish to obtain one.
7. You have the right to choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.
8. Notification of Breaches of Your Health Information. You have the right to receive written notification of any “breach” of your unsecured protected health information, as that term is defined in 45 CFR §164.402.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Compliance/Privacy Officer of your complaint.
Physician Alliance of Connecticut, LLC
322 E Main St, Suite 1B, Branford, CT 06405
Tel: (203) 643-9703
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling
1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint against P-Shot® CT.
If you have any questions in reference to this form, please ask to speak with our Compliance/Privacy Officer, Heather Jane McHugh, by appointment in person or by phone at (860) 301-1321.